Privacy Policy
1. Introduction
Proxio Health LLC ("Proxio Health," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at proxiohealth.com (the "Site").
This Site is a marketing and informational website intended for healthcare professionals and organizational representatives evaluating our remote patient monitoring platform. This Site is not intended for patient use, and you should never submit patient health information or protected health information (PHI) through this Site.
Please read this policy carefully. If you do not agree with its terms, please discontinue use of the Site.
2. Information We Collect
a. Information You Provide Directly
When you submit a demo request or contact form on the Site, we may collect:
- Full name
- Professional email address
- Organization or facility name
- Job title or role
- Phone number
- Any message or notes you include in a free-text field
b. Information Collected Automatically
When you visit the Site, we or our service providers may automatically collect certain technical information, including:
- IP address
- Browser type and version
- Operating system
- Referring URL
- Pages viewed and time spent on the Site
- Date and time of your visit
This information is collected through standard web technologies such as cookies, web beacons, and server logs.
c. No PHI Collection
This Site is not designed to collect, process, or store protected health information (PHI) as defined under the Health Insurance Portability and Accountability Act (HIPAA). Do not submit any patient data, medical records, or other PHI through this Site. Any such submission is a violation of our Terms of Service.
3. How We Use Your Information
We use the information we collect to:
- Respond to your demo request or inquiry
- Contact you about Proxio Health's products and services
- Schedule and coordinate product demonstrations
- Improve the content and functionality of the Site
- Analyze usage trends and Site performance
- Comply with applicable legal obligations
We do not use your information for automated decision-making or profiling.
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following limited circumstances:
a. Service Providers
We work with third-party vendors who assist us in operating the Site and communicating with you. These include form processing services and email providers. These vendors are authorized to use your information only as necessary to provide services to us and are bound by confidentiality obligations.
Currently, form submissions on this Site are processed through Formspree (formspree.io). You can review Formspree's privacy practices at formspree.io/privacy.
b. Legal Requirements
We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena, court order, or government inquiry.
c. Business Transfers
If Proxio Health is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on the Site if such a transfer occurs and your information becomes subject to a different privacy policy.
d. Protection of Rights
We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our Terms of Service, suspected fraud, or threats to the safety of any person.
5. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on the Site. Cookies are small data files stored on your device.
We may use:
- Strictly necessary cookies — required for the Site to function properly
- Analytics cookies — to understand how visitors interact with the Site (e.g., pages visited, time on site)
You can control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of the Site. We do not currently respond to "Do Not Track" signals from browsers, but we will revisit this as standards evolve.
6. Data Retention
We retain the personal information you submit through the Site for as long as necessary to fulfill the purposes described in this policy, respond to your inquiry, and comply with our legal obligations. If you would like us to delete your information, please contact us at the address below.
7. Your Privacy Rights
a. California Residents (CCPA / CPRA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
- Right to Know — You may request information about the categories and specific pieces of personal information we have collected about you.
- Right to Delete — You may request that we delete personal information we have collected from you, subject to certain exceptions.
- Right to Correct — You may request that we correct inaccurate personal information we hold about you.
- Right to Opt Out of Sale or Sharing — We do not sell or share your personal information for cross-context behavioral advertising.
- Right to Non-Discrimination — We will not discriminate against you for exercising any of your rights under the CCPA/CPRA.
To exercise any of these rights, please contact us at privacy@proxiohealth.com. We will respond to verified requests within 45 days as required by law.
b. Other Jurisdictions
If you are located outside the United States and access our Site, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using the Site, you consent to this transfer.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect the information we collect against unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Children's Privacy
This Site is intended solely for healthcare professionals and organizational representatives. It is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.
10. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies before submitting any information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Material changes will be communicated via a notice on the Site. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:
This Privacy Policy was last updated on April 3, 2026.